ctechbob
Well-known member
Just posting as props to the company for taking care of their customers.
Ever since I brought the 26DJSE home, the thermostat has been a bit of a pain. It worked fine, but every time you push a button, the backlight comes on and completely washes out the display, meaning you either have to climb up on the dinette and get a top-down angle, or shine a flashlight on it so you can see what you're adjusting.
Over a year later I decided I would give it a whirl and contact them and see if there was a fix, or an updated one I could install. It only took one email after the initial contact and it looks like they are sending out a new unit. Easy easy, no messing around, just a bunch of questions answered and a few pictures sent and they sent me a case number and an expected ship date.
Can't ask for anything more out of a vendor, especially since they could have easily told me to just contact Cherokee, or the dealer.
For reference, this is what the display looks like to the eye, before and after a button press.
Before (Dim, but readable):
After (Yep, this is exactly what it looks like to he naked eye as well)
Ever since I brought the 26DJSE home, the thermostat has been a bit of a pain. It worked fine, but every time you push a button, the backlight comes on and completely washes out the display, meaning you either have to climb up on the dinette and get a top-down angle, or shine a flashlight on it so you can see what you're adjusting.
Over a year later I decided I would give it a whirl and contact them and see if there was a fix, or an updated one I could install. It only took one email after the initial contact and it looks like they are sending out a new unit. Easy easy, no messing around, just a bunch of questions answered and a few pictures sent and they sent me a case number and an expected ship date.
Can't ask for anything more out of a vendor, especially since they could have easily told me to just contact Cherokee, or the dealer.
For reference, this is what the display looks like to the eye, before and after a button press.
Before (Dim, but readable):
After (Yep, this is exactly what it looks like to he naked eye as well)
